FAQs
How can we help? If you don’t see your question below, drop us an email info@mclnews.com and we’ll answer it for you and then add it to the list below for others to see later.
What is Two-Factor Authentication?
Two-Factor Authentication adds an extra layer of security to your account by requiring two different forms of identification when you log in. Here’s how it works:
- You’ll enter your username and password as usual on ecotextile.com.
- You’ll then be prompted to provide a second form of verification.
In this instance, a code sent to the registered email address of your account
This additional step ensures that even if someone obtains your password, they won’t be able to access your account without the second factor.
Why We Use Two-Factor Authentication?
In today’s changing digital landscape, a strong password alone is no longer sufficient to protect your sensitive information. By implementing Two-Factor Authentication, we’re taking a proactive step to:
- Prevent unauthorised access to your account at www.ecotextile.com
- Protect your personal and/or financial information
- Reduce the risk of identity theft and fraud
What do I need to do when logging in with Two-Factor Authentication?
- Be on the lookout: When you enter your user details, you’ll instantly receive a follow-up email from us with a unique code that will set up Two-Factor Authentication for your account.
- Simply enter the emailed Two-Factor Authentication code on the device that you are using to login to our website to enable that device.
- You will be able to repeat this procedure for up to three devices with your account – for example: a PC/ iMac, a laptop/macbook + access to content on our mobile news app.
What are the benefits of Two-Factor Authentication?
- Enhanced Security: Two-Factor Authentication makes it significantly harder for unauthorised users to access your account.
- Peace of Mind: You’ll receive notifications when someone attempts to log in to your account, allowing you to take immediate action if necessary.
- Industry Standard: Two-Factor Authentication is widely adopted by leading companies to protect user accounts.
Is there any support for Two-Factor Authentication login?
We understand that this change may require a small adjustment to your login routine, but we believe the added security is well worth it. Our support team is ready to assist you if you have any questions about this new feature at: subscriptions@mclnews.com
Thank you for your continued trust in our service. We’re committed to keeping your account safe and secure.
